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Delivery of Legal Services | 2017 Legal Services Roundtable - Effective Client Communication...
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Delivery of Legal Services | 2017 Legal Services Roundtable - Effective Client Communication: Listening, Learning, Soothing, and Motivating

 Export to Your Calendar 4/4/2017
When: Tuesday, April 4
11:45 a.m. - 2:00 p.m.
Where: HCBA Office
600 Nicollet Mall
Suite 390
Minneapolis, Minnesota  55402
United States
Contact: Sarah Mayer
612-752-6600


Online registration is available until: 3/30/2017
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Delivery of Legal Services
2017 Legal Services Roundtable - Effective Client Communication: Listening, Learning, Soothing, and Motivating


In our current climate, clients and service providers alike are fraught with anxiety and uncertainty. Judge Bruce Peterson will moderate a roundtable discussion designed to provide us with tools to effectively communicate.

Expert panelists from the 911 Resource Center, the University of Minnesota, the Hennepin County Community Corrections & Rehabilitation Department, and the Hennepin County Sheriff’s Office will specifically address the following topics:

  1. Communicating with anxious or traumatized clients
  2. Listening to strong opinions
  3. Motivational interviewing
  4. Calming upset or angry clients

Lunch: 11:45 a.m. - 12:15 p.m.
Program: 12:15 p.m. - 2:00 p.m.

1.5 MBCLE credit applied for

ModeratorJudge Bruce Peterson, Fourth Judicial District

Panelists: Expert panelists from the 911 Resource Center, the University of Minnesota, the Hennepin County Community Corrections & Rehabilitation Department, and the Hennepin County Sheriff’s Office

 

*Speakers and credits may be subject to change.
*Cancellations must be received 7 days prior to the event in order to be eligible for a refund. The cost of materials will be deducted from total amount of the refund. Those registering for an event fewer than 7 days prior to the event will be ineligible for a refund.

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