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Webcast: Tips and Tricks for Managing Challenging Client Behavior
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When: Friday, May 23
2:00 p.m.
Where: Webcast Only
Contact: Larry Schultz

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1.0 CLE credit applied for this program.

Unpredictable, irrational, and impulsive behaviors from clients lead to significant practical challenges in legal practice. The consequences often include attorney burnout, increased liability, and hours spent on non-billable client management tasks. This presentation offers psychological explanations for understanding problematic client behaviors, including unrealistic expectations, oscillating between loving and hating one’s attorney, difficulty comprehending complex legal issues, and an inability to follow attorney direction at critical moments. By drawing on the psychological literature on personality, trauma, and relationship patterns, it will review well informed strategies to manage challenging client interactions.

Speakers: Teo Ernst, Psy.D., Assistant Clinical Professor. UCSF Department of Psychiatry, Certified Emotionally Focused Couples Therapist (EFT)

This program is done online.  Registrations must be done through InReach.

Register here.